Shipping policy

Delivery time

Orders typically arrive within 7–12 days, depending on your location. Delivery times are estimates and may vary due to carrier delays, holidays or customs.

Shipping rates

Shipping costs are calculated and shown at checkout before you pay.

Where we ship

Available shipping destinations are shown at checkout. If your country isn't listed, we're unable to ship there at this time.

Tracking

Once your order ships, you'll receive an email with tracking information.

Address accuracy

Please make sure your shipping address is correct. We're not responsible for orders delayed or lost due to an incorrect address provided at checkout. Contact us as soon as possible if you need to correct it.

Lost or delayed orders

If your order hasn't arrived within the expected time frame, email cs@sleepiti.com with your order number and we'll help.

Customs and duties

International orders may be subject to import duties or taxes, which are the responsibility of the customer.